Privacy

Privacy Policy

How Connecticut Contracting LLC handles assessment requests, project details, photos, contact information, and planning communications.

This policy is a plain-English summary for website visitors and prospective clients. It is not a substitute for attorney-reviewed legal documents, project contracts, financing disclosures, or program-specific privacy terms.

Information We Collect

  • Contact details you submit, such as name, phone number, email, town, property address, and preferred contact method.
  • Project and assessment details, such as service interests, safety concerns, photos you choose to provide, budget range, timeline, and family decision notes.
  • Website and advertising data, such as pages visited, form submissions, call tracking source, UTM parameters, and general device or browser information.
  • Communication records, such as call notes, text messages, emails, appointment reminders, proposal history, and project follow-up.

How We Use Information

  • To respond to inquiries, schedule discovery calls, prepare assessments, and provide safer-home, remodeling, power readiness, security, automation, and care plan information.
  • To create written scopes, project recommendations, assessment reports, budget ranges, and family-facing planning materials.
  • To coordinate with licensed trade partners and vetted project professionals when a requested scope requires specialized or licensed work.
  • To improve website performance, advertising, local SEO, client communication, service quality, and follow-up experience.

Sharing and Trade Coordination

  • We may share relevant project information with licensed trade partners, financing or funding resources at your request, suppliers, or project professionals when needed to evaluate or deliver a scope.
  • We do not sell personal information as a standalone product. We use information to operate, communicate, plan, and deliver requested services.

Photos, Reports, and Case Studies

  • Photos may be used for assessment reports, estimating, project documentation, quality review, and completion records.
  • Public case studies, testimonials, or before-and-after materials should only use identifying details with appropriate permission.
  • Family decision reports may include sensitive notes about safety, access, mobility, power needs, and communication preferences, and should be handled carefully by all recipients.

Your Choices

  • You can ask us to update contact information, stop marketing follow-up, or correct details in a project inquiry.
  • You can choose not to provide photos or optional assessment details, though that may limit how specific our planning can be before a site visit.
  • Text message and email follow-up may include opt-out instructions when required by the communication platform being used.

Contact

For privacy questions or contact updates, reach Connecticut Contracting LLC through the contact page or by phone.

Ready to Talk Through a Home Concern?

Contact Connecticut Contracting